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Cards
Getting Started
Opening accounts
Deposits to your account
Payments
Verification
Cards
Card Maintenance
Card Issues
Other
Account Maintenance
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Knowledge Base
Cards
Getting Started
Opening accounts
Deposits to your account
Payments
Verification
Cards
Card Maintenance
Card Issues
Other
Account Maintenance
Profile Settings
Security
Feedback & Complaints
Cards
How to order card, activate and use it
Card Maintenance
Withdrawing Cash
Activating your prepaid card
Topping up your prepaid or virtual card
PIN change/reminder
Order Additional Card
Virtual Card
Plastic Prepaid Card
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Card Issues
Card Not Received
Card Swallowed by ATM
Card Not Working / Contactless Payments Not Working
Lost or Stolen Card / Block your card
Top-up Failed
Card Has Expired / Is Expiring Soon
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