Social Media Community Guidelines

  • Comments and Posting on Social Channels. Customers are welcome to open discussions on social media channels, however, TeslaPay reserves the right to delete comments or posts that are believed to be disrespectful. We are open to receive feedback on our services or products, as long as it is not abusive to anyone or anything.


  • Customer Support on Social Media. You are welcome to request support for our services and products, but to protect your rights to personal and financial privacy, TeslaPay does not answer questions concerning specific accounts through social media. If you need more than general customer support, please send us a support message through your account on the TeslaPay website.


  • Privacy and Security. Please note that when you visit a TeslaPay social media page, you are subject to all applicable terms of use and policies for that social media platform, including its privacy policy. You are also subject to TeslaPay policies, as well as its privacy policies and the privacy policies of its partners, as stated in the TeslaPay General Terms and Conditions policy. To additionally protect your privacy, do not include your, or anyone else’s, personally identifiable information, including but not limited to personal codes, account numbers, card numbers or images of cards, phone numbers, or email addresses in any comment or post. If you do include personally identifiable information, your comment or post may be deleted.