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Knowledge Base
Cards
Cards
How to order card, activate and use it
Card Maintenance
Plastic Prepaid Card
Virtual Card
Order Additional Card
PIN change/reminder
Topping up your prepaid or virtual card
Activating your prepaid card
Withdrawing Cash
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Card Issues
Card Has Expired / Is Expiring Soon
Top-up Failed
Lost or Stolen Card / Block your card
Card Not Working / Contactless Payments Not Working
Card Swallowed by ATM
Card Not Received
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![TeslaPay_logo.png]](https://portal.teslapay.eu/hs-fs/hubfs/TeslaPay_logo.png?height=40&name=TeslaPay_logo.png){kind=logo}