---
title: Cards | Knowledge Base
description: How to order card, activate and use it
---

[Skip to content](https://portal.teslapay.eu/knowledge/cards#main-content)

English

Show submenu for translations

[Ask your question](https://portal.teslapay.eu/knowledge/kb-tickets/new)

![TeslaPay\_logo.png\]](https://portal.teslapay.eu/hs-fs/hubfs/TeslaPay_logo.png?height=40&name=TeslaPay_logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Ask your question](https://portal.teslapay.eu/knowledge/kb-tickets/new)
- Open account here

 Open account here

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://portal.teslapay.eu/knowledge)
2. [Cards](https://portal.teslapay.eu/knowledge/cards)

# Cards

 How to order card, activate and use it

## Card Maintenance

- [Plastic Prepaid Card](https://portal.teslapay.eu/knowledge/plastic-prepaid-card)
- [Virtual Card](https://portal.teslapay.eu/knowledge/virtual-card)
- [Order Additional Card](https://portal.teslapay.eu/knowledge/order-additional-card)
- [PIN change/reminder](https://portal.teslapay.eu/knowledge/pin-change/reminder)
- [Topping up your prepaid or virtual card](https://portal.teslapay.eu/knowledge/topping-up-your-prepaid-or-virtual-card)
- [Activating your prepaid card](https://portal.teslapay.eu/knowledge/activating-your-prepaid-card)
- [Withdrawing Cash](https://portal.teslapay.eu/knowledge/withdrawing-cash)

See less ▼

## Card Issues

- [Card Has Expired / Is Expiring Soon](https://portal.teslapay.eu/knowledge/card-has-expired-/-is-expiring-soon)
- [Top-up Failed](https://portal.teslapay.eu/knowledge/top-up-failed)
- [Lost or Stolen Card / Block your card](https://portal.teslapay.eu/knowledge/lost-or-stolen-card-/-block-your-card)
- [Card Not Working / Contactless Payments Not Working](https://portal.teslapay.eu/knowledge/card-not-working-/-contactless-payments-not-working)
- [Card Swallowed by ATM](https://portal.teslapay.eu/knowledge/card-swallowed-by-atm)
- [Card Not Received](https://portal.teslapay.eu/knowledge/card-not-received)

See less ▼

- [Getting Started](https://portal.teslapay.eu/knowledge/getting-started)
- [Opening accounts](https://portal.teslapay.eu/knowledge/opening-accounts)
- [Deposits to your account](https://portal.teslapay.eu/knowledge/deposits-to-your-account)
- [Payments](https://portal.teslapay.eu/knowledge/payments)
- [Verification](https://portal.teslapay.eu/knowledge/verification)
- [Cards](https://portal.teslapay.eu/knowledge/cards#main-content)

    - [Card Maintenance](https://portal.teslapay.eu/knowledge/cards#card-maintenance)
    - [Card Issues](https://portal.teslapay.eu/knowledge/cards#card-issues)
- [Other](https://portal.teslapay.eu/knowledge/other#main-content)

    - [Account Maintenance](https://portal.teslapay.eu/knowledge/other#account-maintenance)
    - [Profile Settings](https://portal.teslapay.eu/knowledge/other#profile-settings)
    - [Security](https://portal.teslapay.eu/knowledge/other#security)
    - [Feedback & Complaints](https://portal.teslapay.eu/knowledge/other#feedback-complaints)

[![Chill listening crop-3](https://portal.teslapay.eu/hs-fs/hubfs/TeslaPay_logo.png?width=78&height=24&name=TeslaPay_logo.png "Chill listening crop-3")](https://www.teslapay.eu/)

TeslaPay is the future of payments, today. We’re revolutionising the way the payment industry operates by putting you, the customer, in the driver’s seat.

<https://www.facebook.com/teslapay.eu/> <https://www.linkedin.com/company/teslapay-uab/> <https://www.instagram.com/teslapay/>

Copyright © 2026, TESLAPAY